Shipping & delivery

SHIPPING & DELIVERY METHODS

We are based in Helsinki, Finland, and all of our products are shipped directly from our Helsinki warehouse to the customer. All shipping times and costs are listed below. 

Shipping to Finland 
Posti Postipaketti: 2-4 business days, 6 €
Posti Kotipaketti: 2-4 business days, 10 €
Matkahuolto: 2-4 business days, 6 €

Shipping to Sweden, Norway & Denmark
FedEx Economy: 3-4 business days,  14 €
FedEx Priority: 1-3 business days, 20 €

Shipping to the rest of the world
FedEx Economy: 3-4 business days, 16 €
FedEx Priority: 1-3 business days, 24 €

Shipping with Budbee
Finland: 1-2 business days, 8 € (home delivery) / 7 € (box)
Sweden: 2-4 business days 9 € (home delivery) / 7 € (box)
Denmark: 2-4 business days, 9 € (home delivery) / 7 € (box)
Belgium: 3-5 business days, 10 € (home delivery) / 7 € (box)
The Netherlands: 3-5 business days, 10 € (home delivery) / 7 € (box)

Budbee delivers workdays from Monday to Friday between 17-22. You will be able to track the driver carrying your package in real-time with your phone. You have the ability to choose if the driver should knock, ring the doorbell or leave the package outside the door.

In case you have chosen Budbee Box delivery, Budbee will notify you via text message or in the app when your order is ready and on the move to a Budbee box near you. When your parcel is ready to collect, simply bring the pin code you received and use it to open the Budbee box. More info here: https://budbee.com/en/how-budbee-works/

Consumers can always contact Budbee via Budbee Mobile app or via web-tracking interface. Consumers can live-chat with Budbee or send an email (support@budbee.com) to which Budbee will reply within one working day. 

Please note that if you are using Budbee Home, orders left outside your door are your responsibility and if stolen, the cost will not be refunded.


TAXES & DUTIES

For orders to the EU countries

Taxes are already included in the cost of the item and there are no extra taxes or duties on orders shipped within the European Union.

For orders to the rest of the world
If you are placing an order outside of the EU, local taxes and duties may apply and they are not included in your final purchase price. Any taxes or duties applied by customs will be payable by you. Please contact your local customs office for more information about current import restrictions and duty rates.