Terms & Conditions

OUR TERMS AND CONDITIONS OF PURCHASE ARE SUBJECT TO CHANGE, SO PLEASE READ THEM BEFORE PLACING YOUR ORDER. BY CONFIRMING YOUR PURCHASE, YOU ALSO AGREE ON THE TERMS OF PURCHASE. THE PURCHASE HAS BEEN CONFIRMED WHEN YOU HAVE RECEIVED YOUR CONFIRMATION EMAIL AND YOU MUST ENSURE THAT ALL THE INFORMATION YOU PROVIDE, SUCH AS NAME, EMAIL AND POSTAL ADDRESS, IS CORRECT. PLEASE NOTE THAT PERSONS UNDER THE LEGAL AGE 18 YEARS, NEED A PARENTAL CONSENT. 

PAYMENT OPTIONS
We accept payments by credit or debit card as well as payments via Klarna.

We use Shopify Payments as it is a secure payment method for you. Shopify Payments is a payment service that forwards your payment to the merchant. 

Products and their delivery costs are paid at the checkout of our online store in connection with the order. You can choose the payment method that suits you from the following options: 

Credit Card and Visa
You can pay with the following credit cards: Visa, Visa Debit, Visa Electron, MasterCard and American Express. Payments are securely transmitted by our partner Checkout Finland Oy. We use international Verified by Visa, MasterCard SecureCode and American Express SafeKey authentication services. Checkout appears as the payee on the card invoice and forwards the payment card payment paid by the customer directly to the merchant. Card payments are made securely using a secure payment form and payment card information is not stored in e-commerce systems.

Klarna Invoice
With Klarna Invoice you can buy now but pay later. When you pay with a Klarna Invoice, an invoice for your purchases will be emailed to you. The payment period is 30 days - so you will receive the products you have ordered before you need to pay for them. You do not need to provide your debit card information.



PRICES
The prices displayed at almadalabel.com include the statutory Value Added Tax. The delivery charges are included into the price of all clothing sold on this online shop. All prices and product information on this online shop almadalabel.com are subject to change. 


RETURN & REFUND
You are welcome to return any item within 14 days of receiving it. Please note that the returned item must be in the original condition, unworn, unwashed and unused in any ways. Once we have received your return and inspected it, your payment will be refunded to the original payment method.

Please notice that leaving an order uncollected from a postal office does not count as a return. In this case we are unable to provide a full refund and you will be charged for postal delivery costs. 


FAULTY ITEMS
Everything we send out is quality controlled, however if you have received a faulty product or an incorrect order, we will happily replace it or refund the costs as long as it has been returned within 14 days of purchase. If you have received a incorrect order, please contact us via email at hello@almadalabel.com


PRODUCT INFORMATION
You can find more information of our products on the specific products pages or our FAQ page. 


CUSTOMER CARE
Whether you have a question about your order or regarding your payment, please contact us via email at hello@almadalabel.com


PRIVACY POLICY
Please find our Privacy Policy page on the menu bar down below. 


OUR DETAILS
AL Collection Ab
Runeberginkatu 17, 00100 Helsinki
Business ID: 2966324-6
Contact details: hello@almadalabel.com